Special Ops Representative I

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

• Competitive Pay
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Check us out: A Day in the Life of the Building of the Future - https://youtu.be/pdZMNrDJviY]

What you will do:

Responsible for answering inbound calls for all Special Operations loops, handling alarms, and providing specialized services.

How you will do it:

• Receives incoming calls from all loops in Special Operations.
• Places necessary outgoing calls to verify alarms, dispatch proper authorities and notify responsible parties. Responds using information provided on instruction screens.
• Records information and forwards to the proper department for processing.
• Utilizes video and access control systems to perform Interactive services (Video Verification, Guard Tours, Building Management, etc.)
• Special projects or duties as assigned.

What we look for:

• High school diploma or equivalent.
• Minimum of six months of Rep.I.Special Ops experience in the Spec. Operations Dept.
• Excellent communication skills.
• Able to type at least 35 wpm.
• Basic knowledge of computer applications.
• Strong organizational skills.
• Secret level clearance or higher is required.
• Previous alarm monitoring experience preferred.
• Previous Tyco IS alarm monitoring experience even better. 

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.