Sprinkler Service Technician

What you will do 

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps. 

How you will do it 

· Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.

· Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.

· Must have the ability to work alone.

· Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.

What we look for

Required

· Previous experience in Fire Sprinkler industry performing service and repair of Sprinkler and Suppression systems

· High School Diploma or equivalent

· Have computer/phone skills - Word, Excel, Outlook and mobile apps and functions

· Be able to perform service work on all water-based fire protection systems

· Ability to work flexible hours including weekends to meet customer requirements

· Overnight travel may be required

· Must maintain truck inventory to ensure timely response to customer needs

· Must adhere to, implement, and follow safety guidelines and procedures at all times

· Possess a valid driver’s license and driving record that meets company requirements

· Follow verbal and written instructions

· Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.

· Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.

· Must be able to follow, read and understand all safety requirement of the company and the customer

· This role does require an on-call rotation

Preferred

· NICET certification is a plus

· Backflow certification is a plus

· Fire pump experience a plus

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